2
RM
Outreach
Offers
Loyalty

Bench queue alerts

Added to the queue

Goes out the moment a maker joins the list for a bench that is full.

Active

A bench comes free

Fires when a torch station opens up and is ready for someone to claim.

Active

Fill the bench

Nudge for a rebook

Asks a maker to come back a few weeks after the last time they worked at the bench.

Active

Mark a birthday

Sends a warm note on the day itself, an easy way to keep your regulars feeling looked after.

Wake up quiet makers

Reaches people who have not lit a torch here in months and asks them back in.

Thank the regulars

Messages whoever books the most bench hours and gives them a reason to stay.

Client moments