Email notifications for dana.okonkwo@fieldnote.co
With personal email notifications, we'll send a message to your inbox for every notification type you switch on below.
Every conversation
New conversations
When a conversation is opened in any shared inbox.
Customer emails
When a customer replies by email to any conversation.
Note mentions
When a teammate @-mentions you in an internal note.
Conversations assigned to you
Customer replies
When a customer replies to a conversation assigned to you.
Assignment changes
When conversations are assigned to or taken off you.
Internal notes
When teammates add notes to conversations assigned to you.
Tasks assigned to you
Assignment changes
When tasks are assigned to or taken off you.
Accounts you are the owner of
New conversations
When someone from an account you own opens a conversation.
Escalations
When a conversation on an account you own breaches its response target.