How a B2B SaaS runs roadmap and feedback in Orrery

As a remote team, we know that a calm digital workflow equals calm cooperation. With Orrery our C-level group could draw a full workspace map, while every team can organise their files, documents and tickets and keep track of progress without missing a beat.

This way we can hold a digital workspace with a tailored space for each team, letting people open and share exactly what their authorisation level allows.

One of the bigger benefits of Orrery is that it lets us communicate and collaborate properly, without the need for endless meetings — which saves the resource we have least of: time. Instead, teams can reach and share what they need about a project whenever it suits them.

Overall, Orrery has proven to be the tool that smooths our workflow, lowers the risk of losing information, and keeps teamwork frictionless.

Before Orrery we tried Sheetgrid, Meridian Projects, Meridian Tasks, Checkline, Kanbox, Taskwell, Verso, Docgrid, Ripple, Beacon, Boardly, Sketchpad and plenty of others. Now we just have Orrery :)

From the outset we knew Orrery was the right call. Its plain interface, the way a team can genuinely work together in it, and the document tooling made it the right fit for how we wanted to digitise. Unlike the other options, it let us actually commit to that and keep tuning the workflow as the product shipped updates. Your new AI features, for instance, are Orrery’s way of staying current — and keeping us current too.

That is the change we are trying to create at Kostara for workplaces, so Orrery and Kostara turn out to be a good pairing. Between us we can put decent technology behind everyday operations, and connect teams that sit in different places.

We keep yearly and quarterly roadmaps and an epic calendar to track the long-term commitments. On top of that we track features and bugs inside sprints. We also collect customer feedback from the meeting notes we capture in Orrery, then tag those notes as feature or bug in the backlog.

Orrery bends to the specific needs of each job and task: we can use cards and prioritise them as needed, or build roadmaps and diagrams when the work calls for something more visual.

It adapts to the demands of any business or task structure. Whether we are on a complicated software project, handling customer support requests, or putting a team presentation together, Orrery gives us the flexibility we need. That comfort is what eventually lets us ship quality products and look after the customer experience.

Orrery is good because it evolves with the way we see the world. Sometimes a thing is a property of an entity, and when things move on that property becomes an entity of its own. We are learning to build the ontology of our company over time and Orrery puts us on rails to structure and connect every team and employee.

It is valuable for workflow management thanks to its customisable databases and entities, roadmap features and bi-directional links.

On complex projects with many moving parts, the advanced filtering and the search bar give us an intuitive, friendly way to manage and prioritise our work. They help us navigate large volumes of data and identify quickly what needs our attention.

There is a lot of knowledge sleeping in our documents in wiki formats. We would love to see an Orrery bot referring to a certain database of questions and answers to build a bot for each team. Sales and customer success, for example, ask the same questions of the product team over and over. We would like to make that process more efficient with language models.

Lastly, we believe Orrery could hold an embedded data warehouse for us to feed data into from our operational database. The processes would be far more integrated and far more intelligent that way. Right now it is a little hard to write the records we want into the relevant Orrery entities via the API.