Ally Kendrick
Senior Product Marketing Manager
About us
We're a growing company in eleven time zones, helping organizations raise the quality of what they build by understanding the people who use it.
It all started in 2019
Bellwether began when Ines Vidal and Tobias Renner spent a winter reading eleven hundred support tickets by hand. They started the company on one belief: teams that understand their customers closely make better calls, faster.
We're on a mission
Bellwether has grown thanks to 3,240 teams who trust us with what their customers tell them. Every organization does research of some kind, whether or not it calls it that. Our mission is to raise the quality of every thing built from it.
CorrivaDunmoreNordhavn
TrailKeepBexley WorksGridloom
Join our team
Help us build the next decade of customer research, on a platform used daily by teams in 41 countries, from our Lisbon and Chicago studios.
See open rolesWhat we value
This is how we talk the talk, and how we walk the walk.
Put the customer first
Seek to understand the real problem — then go solve it. Earn trust through candour, plain language, and results people can check. Watch competitors; study customers.
Writing the Bellwether values
"We wanted a set of values that builds shared understanding, and keeps everyone pointing the same direction as we grow. They have to be useful in the moment — deciding what to build, how fast to scale, and who to hire."
Meet the team
A growing, wide-ranging team with one thing in common: we are unreasonably interested in customers. We come from everywhere — but the work happens in Lisbon and Chicago.
Diego Marchetti
Head of Sales
Anahita Farhadi
Researcher
Athan Zikou
Engineering Manager
Anna Zhirnova
Software Engineer
Bennett Hyde
CEO and co-founder
Beth Ferrand
Customer Success Lead
Bradley Ayres
Co-founder / CTO
A few of our customers
Bellwether powers customer research at 3,240 organizations.
Corriva
Dunmore.
Nordhavn
TrailKeep
Bexley Works
N Q / lab
Gridloom
OKRA
Find us around the globe
From the tiled staircases of Príncipe Real to the loading docks of the West Loop, walk straight into the middle of Bellwether.
Lisbon
Our HQ sits above a tile workshop in Príncipe Real, four tram stops from the river.
Chicago
Our newest studio takes up two floors of a converted print works in the West Loop.
The Circle
Meet the team and 6,400 other researchers in our community workspace.