Cairn
Community

Push your craft forward, trade hard-won lessons, and get sharper at listening to customers. Guides, live sessions, and 120+ ready-made templates.

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The Cairn Circle

Join 6,412 product-obsessed people like you

Our invite-only Circle is where people building thoughtful products compare notes with teams a few steps ahead. Ask for help, share a rough draft, and work through the messy middle together.

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Cairn
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# design-critique
# feature-requests
# general
# introductions
# jobs
# reading-list
# research-questions
# introductions
Anjali Sridhar 9:14 AM
Hi folks — I lead strategy at Loamfield Health. We started using Cairn so we can trace any decision back to an interview. Happy to swap notes on tagging.
👋 7
Josh Grosse 4:53 PM
Hi everyone! I'm Josh, six weeks into a research ops role and reading everything in here twice.
Mei Tanaka 5:02 PM
Welcome Josh — the tagging taxonomy thread from March is the one to start with.

Events and videos

Sharpen your practice, learn what the product can actually do, and meet the people solving the same problems you are.

Building qualitative proto-personas
With Ridgeline Studio
Register now

Building qualitative proto-personas

Priya Raghunathan Dana Okoye Marcus Feld
Click for dates and times
Ask me anything
Live office hours + Q&A
Register now

Office hours: ask me anything

Tomas Berger Priya Raghunathan
Click for dates and times
Get to know Cairn
Join our live weekly walkthrough
Register now

Get to know Cairn: live walkthrough

Nadia Alvarez
Click for dates and times
What's new
in Cairn
Live session + Q&A

What's new in Cairn

Iris Kwan Ellery Boone
45 minutes
Signal
Conf 2025
Change your vantage point. Notice what you missed.

Signal Conf 2025

Anna Zhirnova Nathan Muir Kang-Wei Chan Sarah Burden
7 hours
PMM & ReOps
Putting the customer first

Product marketing and research ops: putting the customer first

Priya Raghunathan Heather Ashby Alissa Lydon
47 minutes
Women in Product: succeeding together

Women in Product meetup

Serena Chan Olga Levchik Alissa Lydon Kevin Nguyen
62 minutes
Tips & tricks
From recruiting to analysis and everything between

Tips and tricks: from recruiting to analysis and everything between

Priya Raghunathan Naki Ossom
38 minutes
Signal · Webinar
Continuous discovery: a tactical deep dive

Continuous discovery: a tactical deep dive

Teresa Vollmer
60 minutes
Better governance
Plan for research success before it is urgent

Better governance: plan for research success before it is urgent

Nathan Muir Ellery Boone
44 minutes
Curation at scale
How a 900-person team keeps findings findable

Curation at scale: how Loamfield keeps findings findable

Sarah Burden Anna Zhirnova
51 minutes
Getting started in Cairn
Your first project, end to end

Getting started in Cairn

Rafael Duarte
29 minutes

Resources

Build the confidence to run research well, widen what your team knows, and give people a reason to trust what you found.

AcademyCairn

Academy

Short courses, walkthroughs, and the practices our own team leans on.

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field notes

Field Notes

Long conversations with the people shaping how products get decided.

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Customer Stories

Customer stories

How teams across nine time zones turned scattered notes into decisions.

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Project templates

Start from something that already works — 120+ project templates and tag boards built by our team and the Circle.

Browse all templates
Customerinterviewanalysis
Customer interview tagsTag board by Cairn
Unmoderated usability testing analysisProject by Bec Lourey
Moderated sessions, tagged as you go
Interview guide + analysis board
Moderated usability testingProject by Bec Lourey
Productfeedback
Analyze feedback from supportProject by Naki Ossom and Cairn
Every complaint, in one place
Themes, counts, and quotes
Product feedbackProject by Serena Chan and Cairn
Where the journey breaks
Tag board for end-to-end flows
User journey analysis tagsTag board by Pete Binns and Cairn

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Safia Wiley
Sales Manager

People can't get from the home page to a playlist they actually want in under four taps.

Ellen Bullock
Engineer

Users report unexpectedly high data usage, especially during long streaming sessions.

Rufus Miller
Customer

It would be great to have a sleep timer, especially for bedtime listening.

Maisey Barber
Customer

I need better filters to find the songs or artists I'm actually looking for.