Halden: the Relaycast Video API alternative

Relaycast is winding down Programmable Video on 31 March. Our WebRTC team has moved 400-odd apps off it already, and we will sit with yours until the last room is switched over.

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H vs relaycast

Why Halden?

People answer the phone

A named solutions engineer and a customer engineer are assigned the day you start the migration, at no extra cost, until you tell us you are done.

Video is the whole company

We do not sell messaging, telephony, or a marketing suite. Every engineer here works on the real-time stack you would be buying.

Deep, without the depth charge

Start with a prebuilt room element, then drop to the React SDK for the parts you want to own. You are never forced to rebuild the basics.

Two lines to first call

Paste an embed tag, pass a room URL, ship. Most teams have a working call in an afternoon and a production room the same week.

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Why teams switch

HaldenRelaycast
Video call sizeUp to 240 participantsUp to 50 participants
CustomizationBranding and feature selection in the prebuilt room, plus deep control through the React SDK.Extensive customization, but you assemble and maintain the room yourself.
Prebuilt UI as a web component–
Call qualityBest-in-class audio and video, measured per regionIntermittent quality complaints on shared infrastructure
Insights retention21 days on every plan2 days on Free, 7 days on paid
HIPAA eligibilityAvailable on custom plansAvailable on custom plans
Noise cancellationSupported on all desktop and mobile browsersSelected browsers and platforms only
Virtual background effectsHigh quality, supported on all desktop and mobile browsersSelected browsers and platforms only
Technical onboardingIncluded with custom plansCharged separately, paid plans only
Collaboration featuresBuilt in: chat, screen share, whiteboard, breakout groupsNot available, or a separate product and API
Mobile browser supportSupported on all mobile browsersSupported, with limitations

Pricing that stays legible

Sandbox
Free

Free, and it stays free:

  • 2,400 participant minutes, renewed monthly
  • No additional participant minutes
  • No cloud recording or live streaming
  • No custom branding
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Scale
$8.40per month

Pay as you go, including:

  • 2,400 participant minutes, renewed monthly
  • $0.0035 per additional minute
  • Cloud recording and live streaming at $0.012 per minute
  • Fully custom branding
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Institution
Custombilled annually

Everything in Scale, plus:

  • Volume pricing from 84,000 minutes
  • Early access to new features
  • Technical onboarding
  • A named customer engineer
  • HIPAA and GDPR paperwork
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*Prices in USD, excluding VAT.

“Relaycast was clunky and expensive to keep alive. We were filing a call-quality ticket most weeks and hearing back the week after. Halden gave us a plain, stable platform, and their support team stays in the thread until the thing is actually fixed.”
Marcus Oyelaran CTO — Bitbarn Games
Foto Sushi on Pexels Amara ThompsonID 4821-6650
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Doctor with glasses and stethoscope during a consultation — Tima Miroshnichenko on Pexels Dr Westbrook Smiling woman waving hello indoors — Polina Zimmerman on Pexels Amara (you)

Built for the clinic

Halden was shaped around digital healthcare: rooms that can be run under HIPAA including recording, waiting rooms that behave like waiting rooms, and audit trails your compliance lead will read. Vitalis, Careloop and Medra all run their consultations on it.

See the healthcare stack

Move to Halden this quarter

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