Reporting
Channels
- Email 1
- Live chat 2
- In-app 6
| Channels | Volume |
Med. first reply time |
Med. next reply time |
Med. resolution time |
Med. customer wait time |
|---|---|---|---|---|---|
| In-app | 6 | N/A | N/A | N/A | 3m |
| Live chat | 2 | N/A | 1d 4h | N/A | 1d 4h |
| 1 | N/A | 2d 1h | N/A | 2d 1h | |
| Total9 | |||||