Escalation paused while the call was in progress. 4 Sep 03:02pm
Jake Nackos on UnsplashInes Kowalczyk answered the call at (206) 447-2913. 4 Sep 03:02pm
Incident update posted to Relaypipe. 4 Sep 03:02pm
Sent an email to Jake Nackos on UnsplashInes Kowalczyk at ines.kowalczyk@harbourline.io. 4 Sep 03:01pm
Texted Jake Nackos on UnsplashInes Kowalczyk at (206) 447-2913. 4 Sep 03:01pm
Calling Jake Nackos on UnsplashInes Kowalczyk at (206) 447-2913. 4 Sep 03:01pm
Jake Nackos on Unsplash Ines Kowalczyk Cache nodes in two regions were still serving the old build — rolling them back now and watching the error rate. 4 Sep 03:01pm
Page response HTTP 503 — upstream connect timeout after 30000ms 4 Sep 03:01pm
We have taken a screenshot of the page. 4 Sep 03:01pm
Incident started. 4 Sep 03:01pm
Received a response error at checkout.harbourline.io.🇯🇵Asia 4 Sep 03:01pm
Received a response error at checkout.harbourline.io.🇪🇺Europe 4 Sep 03:01pm
Received a response error at checkout.harbourline.io.🇺🇸North America 4 Sep 03:01pm