Satisfaction score
(post-ticket survey)
96.4%
At Keelstone, the customer sits at the head of the table. Our support crew is built around fast, expert answers — and we publish our numbers openly, quarter after quarter, so trust is something you can check rather than take on faith.
Don't just take our word for it — read the reviews on Rankwell.
Date range: 03/04/2025 – 06/01/2025
“Traced the misconfigured control and closed it out the same afternoon.”
Tickets
Tickets
First reply time, in business hours
% of tickets resolved by first response
% one-touch tickets
Tickets solved — year and month
We're glad to put our numbers where anyone can see them — and just as glad to introduce the people behind them.
71% of the crew keeps animals!
Marisol & the barn crew