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From the support thread, write a note
to Sablefield about the sign-in fault

Subject: Progress on the sign-in fault you raised

Dear Sablefield team,

I'm following up on the sign-in fault you flagged last Tuesday. Our engineers traced it to a change shipped on 14 March, and a correction is in review now. We expect to release it before Friday.

Apologies for the disruption, and thank you for the detailed report. If anything else looks off, reply here and it reaches us directly.

Kind regards,

[Your name]
Client Care
[Your direct line]

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