Refund intent — sandbox 2

Root task

You classify inbound support tickets. Reply with exactly one label: refund, shipping, account, or other.

Ticket: {{message}}
Input triage-sandbox Base Tags
1 Charged twice for order 48219 Output refund 4m ago 1.2s 11 <$0.001
2 Parcel says delivered but nothing arrived Output shipping just now 0.8s 9 <$0.001