77.3%
Faster first reply
"We cut first-reply time by more than three quarters in the first quarter, without adding a single headcount."
Learn moreIt's not or. It's and.
Choosing how your team answers customers is hard — but it shouldn't be a trade. Tessera is the only inbox built for collaboration, visibility, and speed in the same place.
Marguerite Vale · June SLA
Data request
Caroline Jones · Martin SLA
3
Automation, with attention
Tessera gathers conversations from every channel and routes them by account, workload, and urgency — so the right teammate picks it up the first time, not the third.
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Sales inbox ▾
INBOXVP APPROVED
Aurora Miller
Andrew Maloney
Subject: Quote request
Subject: Quote request
✎Draft shared with 3 participants
Aurora Miller
Subject: Quote request
Subject: Quote request
Hello Andrew,
For 800 units with a 40V rating and 3"×4"×1" dimensions the total is $82,600. Let us know how you'd like to move forward.
For 800 units with a 40V rating and 3"×4"×1" dimensions the total is $82,600. Let us know how you'd like to move forward.
Send & archive ▾
Fast and still personal
Personalization stops costing you time. Every conversation arrives wrapped in account history, relevant data, and a place to draft together — so the reply that goes out is the one you'd have written with an hour to spare.
Learn moreConversation stages | May 29 → Jun 4
Unresolved 34% · 134
23% of these are closed and locked in this stage, the rest can still change.
Resolved 40% · 156
23% of these are closed and locked in this stage, the rest can still change.
No action 36% · 120
23% of these are closed and locked in this stage, the rest can still change.
Measure the happiness and the workload
You can't improve what you can't see. Tessera puts customer experience and team efficiency in the same view, so a full picture of where the week went is one click away.
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