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Latest news

Portrait of the incoming chief executive — Jake Nackos on Unsplash

Article

A new chapter, and a new Halyard

Announcing Priya Raghunathan as Halyard’s next chief executive.

Halyard + Orbitmark

Article

Halyard acquires Orbitmark, opening a new era of AI-assisted service

A new chapter of applied AI at Halyard.

Halyard ⏮ Rewind

Article

2025 Halyard Rewind: raising the bar for service at scale

A look back at the year’s releases — and how teams used them to answer faster without losing the human register.

Builders &
Innovators Northfield 2026

Article

Priya Raghunathan named to the Northfield Builders list

It has been a considerable year for the team.

What is Halyard?

Halyard is a customer communication hub that lets companies deliver tailor-made service at scale. It pairs the plainness of a shared inbox with the automation and insight of a CRM. Behind the scenes, teammates from every department work the same queue: sending better replies sooner, keeping messages ordered across channels, and holding on to a personal register. More than 6,400 businesses use Halyard to grow customer communication without trading quality for throughput.

Steering the work behind every reply™