
Every call, ticket and survey lands in one place. Larkspur reads it with you, so the next release is an argument you can defend.
Larkspur gathers every scattered customer conversation and hands back the reasoning behind it. Get the answer. No guessing. No gut feel. It is a different way to understand the people you build for.
Interviews, tickets, sales notes and survey text land in one searchable place. Ask in plain language, get an answer with the receipts attached, and follow every claim back to the person who said it.
New listeners stall on a crowded first screen, recommendations that ignore stated taste, thin accessibility settings and no reason to come back on day three.[1] The sharpest friction is finding a saved list on mobile, changing type size, and sharing anything outside the app.[2] Offline playback is the single most requested fix among commuters.[3]
When I first started using the app it was hard to move between pages on my phone because the buttons were unlabelled.


It would be great to see more community-built lists, or even a way to swap them with people I follow.



I do not know how the picks are chosen. Half of it feels random. It would be great if they leaned into what I already replay.


My partner and I both have poor eyesight and the app gives us no way to change type size or contrast.
Anyone on the team can get to the evidence they need without booking a meeting.
Turn raw customer material into something arguable in an afternoon. Spot the unmet need, build the case for the roadmap, and decide before the window closes.
Larkspur suggests the quotes worth keeping from prompts you write yourself, or you mark them by hand and it learns the shape of what you want.

The only real issue is that downloading anything for offline listening breaks half the time, which is bad news on a train with no signal.
Thematic clustering reads sets far too large to hold in your head, then labels the groups it finds — including the ones nobody thought to look for.
The only real issue is that downloading for offline breaks half the time, which is bad news on a train.
I wish there was a way to talk about music offline too, without the app assuming I am always online.
The offline mode is a lifesaver for flights but downloaded lists vanish when the app reopens.
I have a threshold where I stop trying to tell the apps apart and just use whatever opens fastest.
I am bad at browsing offline content when I have an unreliable connection at home.
I wish there were interactive features in the app to connect with fellow listeners.
It would be great to have a feature where I can create and share lists with friends.
While the app locks down, it is not very intuitive. I often find myself getting lost.
I rely on the offline mode for listening to music during my commute.
Bring the room closer to the customer without typing a word. Push needs and friction into the tools your team already has open every morning.
Listeners value offline playback for flights, commutes and travel to areas with poor connectivity. Failures cluster around download and first reopen.

Seeing a customer's face and hearing the pause before they answer — a spreadsheet never gets close.
We surface the pattern while it is still forming, so the team knows what matters before it turns into a fire. No more trawling a spreadsheet nobody owns.
Watch emerging themes in your customer feedback move week over week.
Open the underlying quote, build empathy, and uncover the theme behind it.
Tell us what matters to your team and we will keep you ahead of it.
A scalable, auditable platform for organisations where a wrong call is expensive.
Set the standard for how your team works, with a landing experience and templates built for your workspace.
Emer Nash
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Control who can see what at the workspace, folder and project level, with a full audit trail behind it.