Aviary is the AI support company

Wren

Wren on the helpdesk you already run

Wren answers layered questions on its own, takes the follow-up actions your team would take, and closes the ticket without a handoff.

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Wren

Hey — my order came with the wrong size shirt. Can I swap it?

Wren · AI Agent

Of course, Marta. I've reserved a medium from the same run and started a free exchange on order 41-8827. I'll email a prepaid return label once you confirm the shipping address.

Wildflower meadow with a lone tree under a clear sky — photo by Yakup Tuğ on Pexels

Aviary Suite

Wren + Helpdesk

One support workspace that cuts first-reply time, keeps agents out of tab-switching, and holds every conversation in a single consolidated view.

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N Nadia FerreiraHi there, quick question ab…
O Owen CastellanosHey — following up on the…
Nadia Ferreira Close
Can I return this jacket? The zip pull snapped off the second week. 2m N
Grey wool overshirt on a white plinth — photo by Fahmi Garna on Pexels 2m N
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DetailsCopilot
AssigneePriya Nayar
TeamDisputes
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ID40871
BrandKestrel Supply
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LanguageEnglish
TopicWren AI
PrioritySelect
Tag ID748019
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Wren

Can I return this jacket? The zip pull snapped off.

Grey wool overshirt on a white plinth — photo by Fahmi Garna on Pexels
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