Asset tracking and tagging
Map your organisation’s assets in Registry, a single source of truth for customers, teams, services, and vendors. Connect everything in one place instead of six spreadsheets.
Enterprise
Built for enterprises with complex needs
Purpose-built for large organisations, and engineered to hold security, scalability, and consistency in the most demanding environments.
Get a demo
Trailmark
cadence.co
Northgate
lumo
Fenwick
PLATEAU
Skyward
Designed for scale, security, and control
Everything a regulated organisation needs for enterprise-grade incident management — security, integrations, and automation — built for teams with high standards and complicated org charts.
Role assignments
EngineeringAssigned to Engineering, Admin
OwnerAssigned to Owner
Keyward
Atlas Workspace
Enterprise-grade security
Manage access properly with built-in SAML and SCIM, plus providers your IT team already runs. Stay compliant and in control without buying a second tool to do it.
Best-in-class support
Enterprise-level support with genuinely fast response times, a named customer success lead, and engineers who answer the technical questions themselves.
Fully integrated into your environment
Slot into the IT ecosystem you already run using APIs, webhooks, and infrastructure-as-code. Your data stays yours, and configuration stays under your review process.
Operational resilience
Treat every incident as a source of resilience. Emberline makes post-incident learning cheap enough to actually do, so the same failure stops arriving twice a quarter.
Consistency and compliance
Every incident gets handled the same way and in line with your internal policy. Automate the workflow once and it holds across teams, regions, and business units.
Checkout not responding
/inc checkout is down
Channel #inc-456-checkout-down created
Incident set to Critical
#inc-456-checkout-down
74
EmberlineApp
Checkout is down
Customers cannot complete an order
Severity: Critical
Status: Investigating
Lead: @Susan Clarke
Secure and compliant AI by design
Our models are built around enterprise compliance from the first line. We enforce zero third-party model training and use your data only for your own account, never for anyone else’s.
Learn moreSolve incident management, no matter your size
Customers487 entries
Organisation-wide incident management
Built for engineering, customer support, risk and compliance, and senior leaders alike.
Deep and actionable insights
Into the risks and the openings to improve. Learn from failures and stop paying for the same one twice.
INC-123Checkout is down
Full integration with your existing IT landscape
Bring in your people, teams, services, platforms, and more for supercharged incident context.
Pre-built integrations for your existing tools
Connect the tools your teams already live in, drive them from Emberline, and cut the overhead of running an incident down to almost nothing.
View our 140+ integrationsAutumn 2026
Momentum
Leader
Leader
Overall
Autumn 2026
Most
Recommended
Recommended
Mid-Market
Autumn 2026
Best
Support
Support
Enterprise
Autumn 2026
High
Performer
Performer
Enterprise
Autumn 2026
Best
Est. ROI
Est. ROI
Enterprise
Customers rate Emberline #1 for incident management
Wickerfield
“In the time it had taken us to get one vendor to respond to a piece of product feedback, Emberline had shipped four of the things we asked for. Internally we had a meeting and someone said, out loud, ‘these people are hungry’.”
Jerome Tindall Principal Systems Architect
So good, you’ll break things on purpose
Ready for incident management that behaves like a product rather than a process? Book a call with one of our engineers.
We’d love to talk to you about
- All-in-one incident management
- How fast a rollout actually goes
- Why responders adopt it without a mandate
- How we work for the whole organisation
