Fernway Academy

Fernway Academy

Master customer conversations with deep-dive courses in support and sales, taught by the people who build Fernway.

FERNWAY

Set up Fernway for your team

Everything you need to know to install Fernway and get your first inbox running.

35 mins

Support collection

All our support courses in one place. Everything you need from front-line triage, to running a team, to designing the customer experience you actually want.

7 courses

Get to know Journeys

Learn how to build targeted, coherent messaging campaigns with Journeys.

FERNWAY

For sales teams: become an SDR pro

Sharpen lead qualification and turn raw conversations into real pipeline.

45 mins
Fernway Certified

Fernway Certification

Make your Fernway knowledge official with a certification.

Get certified!

The Fernway team gave me the language to explain what our customers were really asking for, and the

Nadia Okonjo, Academy student — photo by Jake Nackos on Unsplash
Nadia Okonjo, Customer Success Lead
Sablefield

Academy student spotlight

with Nadia from Sablefield