Consumer claims
If you were missold a loan, a policy or a car finance agreement, or you were targeted by fraudsters, you do not have to argue it alone. We act on a no-win, no-fee basis.
Investment fraud
Did a fake investment take your savings?
Investment fraud usually starts with someone posing as a broker, wealth manager or a firm you already trust, offering steady returns and a deadline that leaves no time to check. If money has already left your account, Kestrel Law can trace where it went and pursue whoever holds it.
The facts
What counts as investment fraud?
Fraudsters reach people by phone, email, messaging apps and paid social posts, usually with a time-limited bond, fund or crypto product. The paperwork looks real: cloned websites, copied registration numbers, spoofed switchboards and a dashboard that shows the balance climbing. Nothing is invested — the money moves through mule accounts and exchanges within hours.
The law
Which legal routes are open to me?
Where you were induced to transfer money by a false statement, claims in deceit, fraudulent or negligent misrepresentation and unjust enrichment are usually available. The courts can also grant freezing orders and disclosure orders that force banks and exchanges to name the accounts your money reached. Separately, your own bank or payment provider may be liable if it ignored the warning signs.
Your rights
Is the money actually recoverable?
Often, yes — though how much depends on how quickly the transfers are traced and how the funds were layered. We pursue recipients and the intermediaries who passed the money on, and we press your bank for reimbursement where the industry code or payment regulations were not followed. Roughly two in three of the cases we take on end in a recovery or a negotiated settlement.
Next steps
I think I have been defrauded — what now?
Call your bank and ask it to raise an authorised push payment fraud alert, recall the transfers and freeze any card used. Then gather the evidence while it still exists: emails, chat threads, call logs, statements, screenshots of the dashboard and the adverts that led you there. Send it to us and we will tell you within two working days whether there is a claim worth running.
How Kestrel Law can help
We pair a fast first response with focused recovery work: pressing banks and platforms for disclosure, securing urgent orders where the evidence justifies them, and suing the people who received or enabled the transfers.
Rapid response and evidence preservation
In the first 48 hours we notify every bank and exchange in the chain, request that balances are held, and preserve the adverts, chat logs and dashboards before the operators pull them down.
Court orders and asset protection
Where the trail justifies it we apply for freezing injunctions and third-party disclosure orders, so funds cannot be moved on again while the recipients are identified.
Claims against banks and facilitators
If warning signs were missed, or a bank fell short of its duties under the reimbursement rules and payment services regulations, we can bring a claim or complaint to recover what you lost.
Fees and cost control
Most investment fraud claims run on a no-win, no-fee agreement with insurance attached, so you know your exposure before anything is filed. We set a costs budget at the outset and revise it with you in writing.
Claim checklist
You transferred money after a cold call, message or an advert you saw online.
You were sent to a cloned firm, or shown registration details that turned out to be copied.
Your money moved on quickly to further accounts or a crypto wallet.
Your bank refused a recall, delayed it, or closed your complaint without explaining why.
You are still being chased for “tax”, “release” or “verification” payments.
Do you have a claim?
If any line on that checklist matches your situation — or you recognise the pattern even if the wording is different — it is worth taking advice quickly, while the money can still be traced.
When that is the case, speak to Kestrel Law and we will go through the detail with you and set out the options that are realistically open.
Legal work shaped around you
Our practice sits in three areas — consumer claims, private client matters and Kestrel Counsel for businesses — so your case starts with the team that already runs cases like it.
Private clients
Clear advice and proper representation on the matters that reach into your home life — property and tenancy disputes, contested contracts and general litigation.
Kestrel Counsel
Kestrel Counsel is our subscription legal service for businesses, covering everything from day-to-day contracts through to the disputes that decide the year.
What clients say
Heard from our past clients
We are careful about the cases we take and honest about the ones we turn down. Over thirty-four years we have helped clients secure judgments, compensation, settlements and, often enough, an apology in writing.
Verity Reviews
Verity score 4.6 | 7,412 reviews
Rated excellent
Marta O.
Straightforward to check whether I had a case, and it took about ten minutes to submit. Nobody pushed me into anything and the credit check they ran did not touch my score.
Dermot K.
First time I had ever contacted a solicitor. I had a reply the same afternoon, and they found two finance agreements I had genuinely forgotten I ever signed.
Adaeze N.
The complaint form was clear and the steps were in an order that made sense, which kept the whole thing calm. I was updated at every stage without having to chase.
Questions we are asked most
If your question is not answered here, send it over and one of our solicitors will come back to you directly.
What evidence do you need from me?
Bank statements covering the transfers, any emails or messages with the people involved, screenshots of the platform or dashboard, and the advert or profile that first reached you. Send what you have — we will tell you what is missing.
Is it worth pursuing if the fraudsters are overseas?
Frequently, yes. Money almost always passes through a regulated business somewhere — a bank, a payment processor or an exchange — and those are the parties we can reach with disclosure and freezing orders.
Can my bank be made to reimburse me?
In many cases. Banks are expected to spot payment patterns that look like fraud and to warn or intervene. Where they did not, or where a recall was handled badly, reimbursement is a realistic outcome.
How long do I have to bring a claim?
The usual limit is six years, and in fraud cases it can run from the date you discovered it rather than the date you paid. Practically, though, the first fortnight matters most — that is when funds are still traceable.
What if I paid in cryptocurrency?
We work with chain-analysis specialists to follow transfers to the exchange where they were cashed out, then use disclosure orders against that exchange to identify the account holder.
Legal advice in plain English
Tell us what happened and we will tell you, without the hedging, whether there is something worth pursuing and what it would take.