Data residency & retention
Choose where data is stored and how long it is kept, so policies, regulatory requirements, and regional standards line up.
Talk to sales
Turn research into decisions
Connect with our team to see how Threadmark folds interviews, surveys, support tickets, and product feedback into one governed workspace — read by AI and translated into the outcomes that matter: shorter cycles, tighter alignment, measurable return.
- A working sessionWalk us through your goals and constraints, and we’ll map where Threadmark fits your stack.
- Tailored walkthroughSee the features and models most relevant to how your organization already runs research.
- Enterprise readinessGo deep on residency, access control, procurement, and scale with your security team in the room.
- Proof of valueGet the Brightline value study and real benchmarks from teams that look like yours.
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Connecting the world’s most demanding teams to their customers
HALVARD
Bricklane
orrix
Palena
westbrook
NORTH RIDGEINSTITUTE
novelcraft
Sparrowfield
Merribell
Cindershore
Brightline’s Total Value Study™
Talk to sales and get the full report. Brightline Research’s Total Value Study™ found that organizations running on Threadmark see:
214%return within the first six months
58%faster time to a shipped decision
34%increase in research team capacity
26 hourssaved per user, per month
Threadmark
The Total Value Study™ of Threadmark
Measuring cost savings and decision velocity for teams running on Threadmark.
A Brightline Total Value Study
commissioned by Threadmark, March 2026
commissioned by Threadmark, March 2026
See the platform in action
End-to-end intelligence
Every source — calls, tickets, surveys, sales notes — assembled automatically, so the whole team argues from the same evidence.
From signals to strategy
Always-on models learn how your business talks, then surface the themes that actually move a roadmap.
From insight to action
Agents turn findings into artifacts — briefs, voice-of-customer digests, highlight reels, and the workflows behind them.
Built for every team
From product to support to the exec staff meeting — one source of customer truth, one vocabulary.
Proven business impact
Brightline found organizations reach 214% return on Threadmark through faster, better-evidenced decisions.
“There is not an ounce of change we make without talking to our customers first. Not a new flow, not a new capability, not a price. We test all of it in conversation — and we do all of that inside Threadmark.”
bc
Security, compliance, and control—by design
Granular access controls
Define precise access rules across teams and roles to reduce risk, protect sensitive data, and support internal governance.
SOC 2 Type II certified
Our independent report confirms that security policies and controls operate consistently against the highest industry standards.
PII redaction & audit logs
Strip sensitive customer data and keep a full record of user actions to meet privacy, compliance, and governance obligations.
ISO/IEC 42001:2023
Threadmark is certified against the first global AI management standard, evidence of a secure and deliberate practice.
HIPAA aligned
Our controls demonstrate a commitment to protecting the privacy and security of sensitive health information.