Is there a trial my whole team can use?
Yes, the Starter tier stays free indefinitely, so the whole team can work in Lindmere before anyone pays. Tier details live on this page.
What if I pass the records or Broadcasts cap on my tier?
Nothing is deleted. Lindmere pauses new records and outbound Broadcasts until the cycle resets or you move up a tier, and every workspace admin gets a notice at 90% of the cap.
How is my invoice affected when seats change?
Seats are prorated to the day. Adding one mid-cycle bills the remaining days only; removing one leaves a credit that lands on the next invoice automatically.
What is the process for moving up a tier?
Open Workspace settings, choose Billing, and pick the tier you want. The change applies the moment it is confirmed and the new limits are live right away.
Am I able to switch the card on file?
Any workspace admin can replace the stored card, add a backup one, or move the workspace to yearly invoicing from the Billing panel at any point in the cycle.
What occurs when a charge is declined? Say a card lapses?
We retry the charge three times over eleven days and email every admin each attempt. The workspace keeps full access throughout that window, then drops to Starter.
What is the way to end a paid subscription?
Cancel from the Billing panel in two clicks, with no call and no exit form. Paid features stay on until the last day you have already paid for.
Can one account join several Lindmere workspaces?
It can. One sign-in carries as many workspaces as you are invited to, each billed on its own, and you switch between them from the badge in the sidebar.