FAQ
What is Heddle?
Heddle is a desktop assistant that connects to the tools you already use and actually does the work. Your inbox, your calendar, Selvage threads, Reedbook docs, the code host, your local files. It drafts the reply, preps the meeting, files the follow-up, pulls the numbers. Your day ends with things finished, not suggested.
Which tools does Heddle plug into?
Mail, calendars, team chat, shared documents, issue trackers and code hosts, plus anything sitting in a folder on your own machine. Twenty-eight connectors ship today and new ones land most weeks; if a tool has an open API, you can wire it up yourself.
Does Heddle run on my computer? Which operating systems are supported?
Yes — it is a native desktop app, not a browser tab. Both major desktop platforms are supported today, and a third build has been in open testing since March. Everything indexes locally, so it keeps working on a plane.
How do I stay in control of what it does on my behalf?
Nothing leaves your machine without a confirmation the first time. You set which actions run on their own, which pause for a nod, and which are off entirely — per tool, per workspace. Every step is written to a plain-text log you can read or undo.
Where does my data live? Is it safe for sensitive work?
Your index stays on your own disk, encrypted at rest. Only the fragment needed for a given request is sent for reasoning, and it is never retained or used for training. We are SOC 2 Type II audited, and GDPR data-processing terms are available for teams.
What does Heddle cost?
$18 per person each month billed yearly, or $23 month to month. Teams over 40 seats move to a flat workspace rate with shared connectors and audit export.
Is there a trial?
Fourteen days, everything unlocked, no card taken up front. If you stop before the end you are not billed, and your local index stays where it is.