Questions we hear a lot

Vendlane is a commerce platform for independent sellers. You build a storefront, list what you make, take payment and track stock from one place.

Every plan opens with a five-day trial and no card on file. Once that runs out, pick the tier that matches how much you sell in a month.

No. Billing runs month to month unless you choose to pay for a year up front, which trims the monthly rate by 18%.

Yes. Closing takes two clicks in your settings and stops billing at the end of the cycle you have already paid for.

Move up or down at any point. We prorate the difference on your next invoice, so nothing is lost when your volume shifts.

Annual billing carries a standing discount, and registered non-profits get a further 30% off every tier once we verify the paperwork.

You can open a store from 174 countries. Payouts in local currency are live in 41 of them, with more added each quarter.

Every storefront runs on our Level 1 certified infrastructure. Card data never lands on your servers, so the burden of compliance stays with us.

Not when you use our built-in checkout. Bring an outside gateway and a small per-order fee applies, scaled to your tier.

Any processor you connect yourself rather than the one we provide. You keep your own contract and rates; we simply pass the order through.

Card rates start at 2.4% plus 24c online and drop as you move up a tier. Rates for in-person sales are published in your dashboard.

There is no setup charge on any tier. The trial covers everything you need to design, stock and publish a working storefront.

Upload a spreadsheet of products, variants and stock counts, or hand the file to our migration desk and they will map the columns for you.

Yes. Change two DNS records and your address is live, usually within the hour. A certificate is issued and renewed for you.

Hosting, the certificate and a global edge cache all sit inside your plan. There is no separate server to rent or patch.

Bandwidth is unmetered on every tier. Sale days and sudden traffic spikes cost you nothing extra.

Register is our counter app for selling face to face. It runs on a tablet, prints receipts and works through a patchy connection.

Market stalls, pop-ups, studios and small chains. Anyone taking payment away from a desk tends to find it useful.

Stock, orders and customers share one record across both. Sell the last item at a stall and the web listing updates in seconds.