FAQ
We've been burned by shop-floor software before. How do we know this one lands?
Start with one process that already hurts — sequencing a single line, or logging one scrap code. Your operators are running it for real by day three, not after a quarter of workshops. If it misses, you've spent three weeks, not three years. No steering committee, no outside implementation crew, nothing else on the floor disturbed.
My operators barely touch the systems we have. Why would they touch this?
Because it gives something back on the first shift. A tablet at the cell shows the next job, the last inspection, and who to call — with two taps, gloves on. Nothing has to be typed twice. Adoption on the pilot line averages 84% of shifts by week two, without anyone being told to log in.
How do I justify this to my CEO and board when we just spent millions on an ERP?
You don't replace it. The ERP still owns orders, inventory, and the ledger; it was never built to run a shift. We sit on top of it, read the work orders it already produces, and hand back real completion times. The pilot is scoped so the payback shows up in one quarter's scrap and overtime numbers.
How do we know which workflow to fix first?
We walk the floor with your supervisors for half a day and rank candidates on three things: how often it goes wrong, how much of it lives on paper or in a spreadsheet, and whether one person can own the fix. The winner is usually changeover or first-piece inspection — rarely the one people name in the meeting beforehand.
Do I need to hire IT staff or consultants to make this work?
No. Setup is a hosted workspace and a network drop — no servers, no database administrator. A production engineer who knows the line can configure it, and most plants keep it running with about two hours of internal time a month. Our team does the integration work with your ERP once, at the start.