Community Operations

Build the judgment and systems to support a growing member network.

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Next cohort · 14 Oct–9 DecTuesdays, 18:00–20:00 · remote

8 weeksCohort length

31.5 hrsLive learning

24 seatsPer cohort

The syllabus

8 weeks total

W01Listening, trends & goals⌃

Map member signals, define the outcome, and set a useful operating rhythm.

W02Stakeholder alignment⌄

Turn competing needs into a shared brief.

W03Member systems⌄

Design repeatable ways to welcome and support members.

W04Ambassador programs⌄

Recruit and equip trusted community leaders.