Handoff and review tips — Priya Raghunathan (3:14)
3 min 41 sec
Introducing Thornquay Assist
First:
Record a clip that shows the fault and gives the engineers enough context. Thornquay files the ticket for you.
Then:
Drop the link into the support channel so the desk team can see it.
Finally:
Mention the billing group in a comment so any revenue impact is flagged early.