Reported bug: CAPTCHA never appears during checkout on the pro plan

Hi Marek,

Thanks for writing in, and for attaching the screen capture — that really helps.

I’ve logged this with our payments team as Ticket #4127.

Before they dig into the logs, two quick questions so we can narrow this down and try to reproduce it on our side.

Which browser and device were you on when the checkout page loaded, and does the verification step fail every time or only on repeat attempts?

If you run any extensions that block scripts, could you turn them off for one attempt? That rules out the most common cause we see here.