Transit App Study · Charts — Calderwood Research

Transit App Study

Goals & motivations

Feature requests

Valued features

Friction points

Defects & errors

Untagged

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Show all Goals & motivations9 Friction points5 Feature requests7 Valued features6

Show all Trip Planning0 Routine Commutes0 Feature Discovery0 Fare Top-ups0 Ticket Purchases0 Journey Frequency0 Live Arrivals0 Route Overview0

Show all Journey Planning Help0 Delay Alerts0 Notification Usefulness0 Accessibility0 Clean UI0