MesaBot
Live
Emberwick HQ
30-day performance
Jun 18 – Jul 17
Active users
3,182
+8.4% vs. prior 30 days
Transferred to agent
417
-3.1% vs. prior 30 days
5,384
Responses
Bot responses
- Help-center answer42.7%
- Guided flow27.5%
- Sent to teammate18.4%
- No intent match11.4%
Next steps to improve performance
No recommendations yet. Emberwick starts suggesting tuning steps once MesaBot has handled 500 conversations in a single window.