Relaywave Helpdesk
Created conversations
1,284
Open conversations
217
Resolved conversations
1,041
First-contact resolved
68.3%
Reopened conversations
4.7%
Share of conversations by hour
110%100%90%80%70%
60%50%40%30%20%
10%0%
Average conversations by day of week
Conversations created by date
Mar 4Mar 11Mar 18Mar 25Apr 2