Request a license
Who can use this feature
Zaffren is made up of four products: Studio, Boards, Handoff Mode, and Decks.
Workspace and organization admins assign a license to each member. The license type decides which products a member has full access to. For example, with a Review license you get full access to Boards and Decks, plus view and comment access in Studio.
Learn more about license types in Zaffren.
Your workspace or organization’s approval settings control how members pick up access to different Zaffren products.
- Automatic approvals: If your admin has turned on automatic approvals, you pick up a new license the moment you take an action that needs one.
- Manual approvals: If your admin reviews approvals by hand, you’ll need to send a request and wait for an answer before the upgrade lands.
How do I know if my request was approved or denied?
Answers arrive in two places. Zaffren emails the address on your account within a few minutes of the decision, and the same update appears in the notifications tray next to your avatar the next time you open the editor.
While a request is still open, the file shows a Pending review chip in the top-right corner. Roughly 71% of requests on manual approval are settled inside one business day; the rest depend on how often your admin checks the queue.
Request a license from your admin
- Open the file or project you need access to, then select Upgrade access in the top bar.
- Pick the license type that matches the work — Review for feedback only, Build for full editing.
- Add a short reason. Admins approve 2–3x faster when the request names the project.
- Select Send request. You can withdraw it any time before a decision is made.
If your request is denied
A denied request doesn’t remove any access you already had — you keep viewing and commenting exactly as before. Admins can leave a note with the decision, and you can send a fresh request after 24 hours or ask to be added to a different workspace where a license is already open.