Aplanor Privacy Notice
Section 01
What We Collect
This notice explains what Aplanor collects when you visit our site, apply for an account, or move money through the dashboard. It applies to every product on this domain and was last revised on 12 June 2026.
We group the information we hold into four categories, and we keep each one only as long as the purpose it was collected for is still live.
- Application details — your legal name, date of birth, government identifier, business formation documents and ownership percentages, collected so our partner bank can complete its identity checks.
- Transaction records — counterparty names, amounts, memos and timestamps for every transfer that settles against your account, retained for seven years as required of a regulated deposit relationship.
- Device and session signals — IP address, browser build, screen dimensions and the coarse region a request originated from, used almost entirely for fraud scoring.
- Things you tell us directly — support threads, survey answers, and anything you paste into a shared workspace note.
We do not buy contact lists, and we do not enrich your profile with data brokered from third parties.
Section 02
Why We Process Your Data
Every processing activity we run is tied to one of five purposes. Where the General Data Protection Regulation applies, the corresponding lawful basis is listed beside it in our processing register, which we will send on request.
- Opening and maintaining accounts — performance of the contract you enter into with us.
- Meeting financial-crime obligations — screening, monitoring and reporting duties that we and our partner bank are legally required to carry out.
- Keeping the platform safe — our legitimate interest in detecting takeovers, card testing and payment fraud. In the twelve months to April we stopped 1,247 attempts this way.
- Improving the product — aggregated usage measurement, which we run against pseudonymised event data rather than raw records.
- Telling you about the product — consent, which you can withdraw from any message we send or from the preferences page.
We never sell personal information, and we do not share it for cross-context behavioural advertising as those terms are defined under state privacy law.
Section 03
When We Disclose Data
Aplanor is a financial technology company. Deposits are held and payments are settled by our partner bank, so some of what you give us has to travel to them.
Who receives your information
- Northbraid Trust, N.A. — our chartered banking partner, which holds deposits and is the record-keeper for every settled transfer.
- Identity and screening vendors — contracted processors that verify documents and run sanctions checks. They may not use your data for anything else.
- Infrastructure providers — hosting, logging and email delivery, all bound by written processing terms and audited annually against SOC 2 Type II.
- Authorities — only in response to a subpoena, court order or other legally valid demand, and only after our counsel has reviewed its scope.
If Aplanor is ever acquired or reorganised, account data may transfer with the business. We will post notice on this page at least thirty days before that happens.
Section 11
How to Reach Us
Our privacy team answers every request itself — there is no ticket queue in front of it. We acknowledge within three business days and resolve most requests inside a fortnight.
- privacy@aplanor.com
- Postal
- 148 Harborlight St.
Suite 700
Providence, RI 02903 - Data protection lead
- Ines Halvard
dpo@aplanor.com