Reply tone you can dial in

Pick a register once and every drafted reply keeps it, from the first ping through to the closing note.

Register

Neutral Formal Brisk

Warmth

Reassuring Attentive Candid Cheerful
Preview a reply Save as preset

Routing that runs itself

Point a thread at the desk that owns it. Rules read the queue, the clock and the caller's history.

Lanthorne Relay
Destination lists refresh every hour Start routing