Frequent Questions
You have the right to withdraw from your purchase within 14 days of receiving your order. If you wish to exercise this right, please contact us before the 14-day period ends. Please note: Due to hygiene and safety reasons, we cannot accept returns of opened or used skincare products. The seal or packaging must be unbroken for a return to be approved.
Email our care team with your order number and the items you'd like to return. We'll send a prepaid label and instructions within one business day.
We accept all major credit cards, PayPal, Apple Pay and Google Pay. Orders are charged in EUR, USD or GBP depending on your delivery region.