01Disconnected domain signals
Teams spend critical minutes reconciling different dashboards and competing definitions.
Business observability that
connects every dot
See how infrastructure, applications, journeys, and outcomes shape one another—then act before a technical signal becomes a customer problem.
Explore Signal LoomPayment journey · live health
Last refreshed 42 sec agoCHANNELMobile checkout
SERVICEAuthorization API
OUTCOMEPayment approved
Journey success vs. latency
Attention needed
Issuer timeout
Retry volume
Web callback
Trusted across high-stakes digital operations
NorthbankPayrailHalcyonAsteronRiverMintCloudArc
Observability that connects IT
to business impact
Trace every customer journey through the technology that powers it, with context that moves teams from symptoms to decisions.
Authorization success
Root cause found
Issuer service degradation
12.8% decline in approved transactions, isolated to one downstream dependency.
Revenue at risk
$184K projected over the next two hours.
Eliminate observability
chaos
Connect scattered telemetry and business context without creating another brittle data maze.
APMLOGRUMBIZNETDBUXSLOAI
02Fragmented telemetry layers
Metrics, traces, logs, transactions, and journeys rarely share the same language.
03Noise that hides impact
Technical alerts arrive without enough customer or revenue context to prioritize well.
Outcomes, not just monitoring
One operating picture across the signals that matter.
41TBtelemetry resolved daily
91.7%faster incident isolation
327+journeys mapped
28Bevents correlated
$15.8Ttransactions observed
Insights connecting infrastructure,
applications, and customer experience
Move from a business change to the exact service, transaction, and user cohort involved.
Infrastructure observability
Complete multi-vendor infrastructure monitoring
Bring cloud, network, compute, database, and on-premise health into a single live operating model.
See the workflowInfrastructure overview
AVAILABLE99.42%
AT RISK7 nodes
Application performance
Map every service and root cause faster
Follow dependencies across microservices, databases, queues, and APIs without leaving the journey.
Explore APMService dependency map
Payment gateway247 msHealthy
Issuer adapter1.8 secDegraded
Risk engine184 msHealthy
Ledger write392 msHealthy
Customer journey analytics
See every customer journey, with zero blind spots
Measure steps, friction, cohorts, and outcomes while keeping the technical path attached.
View journeysJourney health
SUCCESS93.8%
ABANDONED4.7%
Login97.9%Stable
Review95.1%Stable
Authorize86.4%Watch
AI-assisted analysis
Query telemetry and data in seconds
Ask a business question in plain language and receive an explainable chain of supporting evidence.
Meet Loom QueryWhy did checkout success fall after 10:40?
Primary contributor
Issuer-adapter p95 latency increased 3.4× for mobile wallet requests.
Estimated business impact
1,842 authorization attempts, worth approximately $212,600.
The data backbone that
powers it all
A unified signal fabric turns technical events into a shared, queryable picture of business health.
Purpose-built connectors at any scale
Collect open telemetry, cloud streams, proprietary systems, and business events without lock-in.
Advanced analytics, no-code mapping
Relate services, journeys, customers, regions, and outcomes through one governed semantic layer.
Questions that cross data boundaries
Explore telemetry, transactions, and profiles together without pre-building every dashboard.
Each customer journey in full focus
Measure the technical and commercial health of each step as it unfolds.
Intelligence that works
across every layer
Infrastructure, applications, experience, and business outcomes stay connected in the same operational context.
Infrastructure analytics
Cloud, network, database, and compute health aligned to the services they support.
Application intelligence
Dependencies, traces, errors, and changes mapped to the journeys they shape.
Experience analytics
Real-user behavior and friction connected to backend service conditions.
Business analytics
Transactions and outcomes prioritized by value, exposure, and urgency.
Ask anything. Get answers. Fix faster.
Move from question to evidence without stitching together six dashboards.
Why did approvals fall?Compare regionsFind service changesExplain customer impact
Query in plain English
“What changed in mobile checkout this morning?”
Signal Loom inspects journey conversion, service dependencies, deployments, and affected cohorts.
Try Loom QueryThree correlated changes found
Issuer adapter latency+238%
Mobile wallet retries+41.6%
Authorization success−7.9%
Projected value at risk$184,200
Real-time business-centric
observability for financial services
From payment approval to policy issuance, keep essential journeys available and accountable.
Digital banking
Protect login, payments, transfers, and card journeys with live business context.
Learn moreCorporate banking
Connect treasury services and customer workflows across complex platforms.
Learn moreTrading platforms
See latency and service risk before market activity exposes it.
Learn moreInsurance
Follow quote, bind, service, and claim outcomes from experience to system.
Learn morePayment networks
Monitor authorization, clearing, and settlement as connected customer journeys.
Learn moreFrost Digital
OpenSignal
FinTech 50
Cloud North
Observability Lab
Revolutionizing ecosystem communication with transparent business insights
How a regional payment network connected technical operations to partner experience.
Read the story
