How can we help you?
From LoomkeepHello Marisol — you're chatting with the Loomkeep help assistant.
Feel free to type your question, or use the buttons below to get started.
How does the Loomkeep help assistant work?
Loomkeep help assistant
I'm the Loomkeep help assistant, a virtual guide built to answer questions about buying and selling on Loomkeep.
I work best with short, specific requests.
I can help with refunds, tracking a parcel, re-downloading a digital file, and plenty more. I'm well trained, and I pick up something new most weeks.
I can also hand you over to a Loomkeep support specialist.
Along the way I'll offer buttons you can tap instead of typing.