The work behind good workEpisode 31 · Field notes
Why Change Programs Stall Before They Start
Mae Okafor on moving from polished plans to shared ownership.
Working Signals
A podcast by Hearthsignal
Honest conversations with the people who make change stick—across product teams, nonprofits, studios and growing companies.
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Featured Episodes
Making room for candorEpisode 30 · In practice
The Quiet Skill Behind Strong Product Teams
How disagreement gets useful when leaders stop performing certainty.
Learning at the edgeEpisode 29 · Team craft
Turning Training Into Decisions People Remember
Cal Reed on building practice into the flow of real work.
Systems for humansEpisode 28 · Operations
When Process Helps—and When It Gets in the Way
A practical conversation about structure, judgment and trust.
Change without theatreEpisode 27 · Leadership
Making a Reorganization Feel Less Like a Mystery
What managers can say early, even when every answer is not ready.
Keep It Coming
The Meeting That Should Have Been a Memo
Small fixes for attention-heavy work · 29 min
What Teams Forget After the Launch
Keeping knowledge alive · 34 min
Trust Is a Straight Line to Better Work
Clarity, confidence and craft · 46 min
How Good Operators Change Their Minds
Signals worth listening for · 32 min
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You Heard It Here First
“You are judged on the outcomes of your work—not the effort that goes into it.”Nora Dacey, VP People
“On an average day, a person toggles between tools more than a thousand times. That is not a productivity problem; it is a design problem.”Marc Pell, Product Researcher
“The less time I spend pulling people out of their work to teach them, the more time they have to apply what they know.”Abena Lloyd, Learning Director
“Centralize what must be shared. Decentralize the choices that need context.”Julian Mora, COO
“Information is useful only when it appears at the moment of need.”Hillary Chen, Customer Solutions
“If people will use it every day, build the habit into the product—not into a reminder.”Ravi Kruger, Design Lead