How Halcyon Pay runs fully auditable KYC onboarding on workflows
Notes from our latest Deep Water Operations episode with Nadia Ferreiro, who rebuilt onboarding review at Halcyon Pay around a single queue. Listen to the full…
Interviews, teardowns and hard-won lessons from the Tidebound team and the operators we build with. How real teams wire up internal tools, cut queue time and keep the whole thing running.
Notes from our latest Deep Water Operations episode with Nadia Ferreiro, who rebuilt onboarding review at Halcyon Pay around a single queue. Listen to the full…
Notes from our latest Deep Water Operations episode with Theo Marchetti, COO at Wander Health, on retiring the ticket queue. Listen to the full…
In this episode we sit down with Ines Kowalczyk, Director of Product Operations at Riverbank. She walks through the point where automation stopped paying off…
In this episode we dig into how a 34-person agritech team is grading soil samples from a camera roll, and what that did to their back-office…
Five things we took from our conversation with Camille Aubert, Chief Service Officer at Northharbor, on where a model should stop and a person should start.
We spoke with Jonas Brandt, CTO and cofounder at Almsgiv, a payments team closing the gap between grantmakers and the field offices that spend the money.
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