Just shipped Threads for customer replies

How should your product team choose what ships next?

Let the people who use your product settle the argument — Fernway turns eight months of scattered feedback into decisions your team can defend.

Portrait of Noor Haddad — photo by Foto Sushi on Pexels
Noor Haddad
Support Lead

People can't find the export button since the new sidebar shipped — four of them wrote in the same week.

Recorded customer interview — a researcher on a video call at her desk, photo by Julio Lopez on Pexels
Portrait of Teodor Vance — photo by Korede Adenola on Pexels
Teodor Vance
Customer

It would help to have a snooze on alerts, especially f