Certifications
Listing the credentials you have earned helps clients confirm what you
actually know. (+8%)
Add them by hand, or pull them in from Badgevault.
Employment history
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Operations Coordinator | Halden Freight
March 2019 - March 2023
Ran the daily dispatch board for a 34-truck regional carrier, matching loads to drivers and rebuilding routes whenever weather or a breakdown moved things.
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Handled carrier paperwork end to end — rate confirmations, bills of lading, and the claims that follow a damaged pallet… -
Support Specialist | Verano Home
September 2017 - February 2019
Answered phone, email, and chat for a furniture retailer averaging 61 tickets a day, mostly delivery windows and assembly questions.
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Kept order records accurate through a migration to a new helpdesk, reconciling roughly 4,800 open accounts by hand.
Wrote the internal answer library the rest of the team still works from…