Mina Ori reads product docs, API references, release notes and known issues, then answers with citations in an interface your team controls.
Support system 01
The answer layer for developer tools
Ship precise, product-aware support without building another queue.
your work emailREQUEST ACCESS
→ DEVELOPER / QUESTION
→ MINA / GROUNDED ANSWER
→ HUMAN / FULL CONTEXT
Real-time delivery and complete conversation history come standard. When a question needs judgment, Mina passes the full thread to a person—no summary gap, no lost context.
Support that keeps its context
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Connect knowledge
Index docs, references and release notes without changing their source.
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Shape the voice
Set tone, citations, escalation rules and the limits of an answer.
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Publish carefully
Use one endpoint across documentation, products and internal tools.
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Hand off whole
Send the complete technical trail to the person taking over.
Everything useful. Nothing ornamental.
Trained on your material
Answers stay aligned with the product as it changes.
Sources stay visible
Every claim can point back to the relevant document.
Human escalation
Teams inherit the question and every piece of useful context.
Shape the interface
Fit Mina to your existing support surface and vocabulary.
One connected layer
Use the same answer system across docs, app and portal.
Built for production
Access controls, audit trails and clear retention policies.
Serious about data boundaries
Your content remains yours. Private material is isolated, conversations are encrypted, and every retention choice stays explicit.
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Isolated sources
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Encrypted paths
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