Every metric and KPI defined across the Ridgeline workspace.
Baskets checked out across every storefront and pickup lane, counted at payment.
Booked sales after refunds, staff discounts and loyalty credit are removed.
Revenue less landed cost of goods, held per season and per supplier lot.
Net revenue divided by baskets — what a shopper spends on a single visit.
Conversations opened by shoppers in the help inbox, deduplicated by order.
Accounts with a confirmed address, grouped so one household counts once.