Members in Portugal unable to confirm plan change

Status: Under Investigation
Submitted by TomaszK Saturday

Hey,

We're getting reports that members in Portugal can't confirm the subscription price change on their Plus plans. They receive the confirmation email, but the link inside just drops them on their account page with no option to approve the new rate.

This is being investigated.

Status Update

Hey folks,

Thanks for flagging this one for us.

We've passed your reports to the billing team, who are digging into it now.

If you're running into this, hit +VOTE and Subscribe on the thread so you get pinged the moment anything changes.

We'll keep this post updated as soon as we hear back.

47 replies · last activity 2 hours ago