Inbox

Hi Rowan,

Thanks for getting in touch with Quillon. We've received your request for a workflow audit of the Marlow Tools support queue.

We appreciate your interest in our research program, and we're glad to confirm that the request is now with our solutions team. Our usual turnaround for reviewing audit requests is 3–5 business days.

To help us scope the work properly, could you share a read-only link to your current queue? If there are particular routing rules or escalation paths you'd like us to look at, tell us which ones.

Once the team has finished the review, we'll confirm whether your workspace has been selected and send you the timeline for the write-up.

Best,

The Quillon Team