If your connection drops mid-session, choose End call and rejoin whenever you're ready.
You can restart this interview twice more if something goes wrong.
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Troubleshooting: choppy audio
Before you page the support desk, run these checks. Roughly four in five sessions clear up by the second step.
Follow these steps:
- 1Switch to wired headphones so the room stops echoing
- 2Move somewhere quiet — soft furnishings absorb the most noise
- 3Check nothing is covering or muffling the microphone
- 4Stay within arm's reach of the mic while you speak
- 5Quit any other app that may have claimed the input device