Buyer: My Parcel Has Been Lost by the Courier
We know it is frustrating to wait on a parcel, and we will do everything we can to settle any delivery problem for you.
If the tracking on your shipped item has not moved for more than 2 working days, we can open an enquiry with the courier on your behalf and keep you posted.
To help us look into this as quickly as we can, please have the documents below ready before you tap 🔍 here to reach our team.