Messages sent
418
+63Main Metrics
All time-based metrics are shown as averages. Comparisons use the previous period of equal length — Jan 27, 2025 to Feb 2, 2025.
Reply time (avg)
14m
−6mFirst reply time (avg)
9m
−2mHandle time (avg)
–
— -Busiest Times
09
MonTueWed
ThuFriSatSun
9 AM
2103100
10 AM
4325201
11 AM
6547310
12 PM
3234200
1 PM
2432510
2 PM
5648401
3 PM
7965610
4 PM
4353400
5 PM
1212100
Top times
- Tuesday, 3 PM – 4 PM9 new conversations
- Thursday, 2 PM – 3 PM8 new conversations
- Monday, 3 PM – 4 PM7 new conversations
- Thursday, 11 AM – 12 PM7 new conversations