Alder Support

Ticket group

Assignee name

Ticket brand

Ticket channel

Ticket priority

Requester organisa…

Unsolved tickets

47

New and open tickets

24

Unreplied unsolved tickets

9

Time since update median

1.8 days

Ticket age median

3.4 days

Unsolved tickets by status

New

Open

New and open tickets by assignment status

Unassigned unsolved…

Assigned unsolved ti…

Unsolved tickets by selected attribute (top 10)

Billing & invoices

14

Onboarding

11

Integrations

8

Account access

6