Say hello to Ora — open the changelog to see what replaced the legacy Resolution Bot report.
Abandoned rate
14.3%
Routed to team rate
57.1%
Ora CSAT
38%
🤩 or 😃 for rated Ora conversations
Remarks from customers
| User | Teammate | Rating | Remark | |
|---|---|---|---|---|
| Dd.iyer@brightloom.co |  Marisol |
😠 | Kept looping the same answer | Conversation |
| Dd.iyer@brightloom.co | Marisol |
😃 | — | Conversation |
| Ppriya.n@harborlane.io | Marisol |
😐 | — | Conversation |
| TTheo Ramsey |  Devin |
🤩 | Sorted my billing in two replies | Conversation |
| TTheo Ramsey | Devin |
😃 | — | Conversation |
| Ll.okonjo@ferrywood.com | Devin |
😃 | Fast, but missed the refund window | Conversation |