Conversations
See which conversation types eat your team's week
Break your reports down by conversation data so you can see how different request types land on your team and on support operations overall.
New conversations
New inbound conversations
Conversations replied to
Closed conversations
Open conversations
Snoozed conversations
4
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Reopened conversations
Replies sent
Busiest period for new conversations
Wed, 2pm
New conversations by day
Mon 9Tue 10Wed 11Thu 12Fri 13Sat 14Sun 15