Devlin Osei @devosei
Six weeks rewriting onboarding and the thing that finally moved the number was deleting step three. Completion went from 41.6% to 63.8% in eleven days, with no new copy and no new screens. #ProductCraft #Onboarding
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Devlin Osei @devosei
Step three asked people to name a workspace before they had any reason to care what it was called. @HalvornLabs flagged it during review, we cut it on a Tuesday, and nothing downstream broke.
Devlin Osei
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